This Privacy Policy applies to FRAG.GE, a gaming hardware and accessories ecommerce store operated by Brickline LLC, registered and operating in Tbilisi, Georgia.

When you visit frag.ge, place an order, contact us, or interact with our website in any way, this policy applies to you.

We collect the following categories of personal data depending on how you interact with us:

We do not collect or store payment card details. All payments are processed securely by our third-party payment processors.

We use your personal data only for legitimate purposes directly related to running our store and serving you:

• Processing and fulfilling your orders — including delivery coordination and order confirmation
• Managing your account — so you can track orders, view history, and manage preferences
• Customer support — responding to your questions, warranty claims and return requests
• Improving our website — understanding how visitors use the site so we can fix problems and improve navigation
• Marketing communications — only if you have explicitly opted in to receive them. You can unsubscribe at any time.
• Legal compliance — meeting our obligations under Georgian and applicable international law

We share your data only where strictly necessary to deliver our service:

• Delivery partners — courier and logistics companies need your name, address, and phone number to deliver your order
• Payment processors — our payment gateway providers process card transactions. We never see or store your full card number.
• Website infrastructure — our hosting provider (server) stores website data including order information in encrypted form
• Analytics tools — we use anonymised analytics (such as Google Analytics) to understand site traffic. No personally identifiable information is shared.

All third parties we work with are required to handle your data securely and are prohibited from using it for their own marketing purposes.

Our website uses cookies — small text files stored on your device — to make the site function correctly and to understand how it’s used.

You can control cookie preferences through your browser settings at any time. Disabling essential cookies will affect your ability to place orders.

You have the following rights regarding your personal data held by FRAG.GE:

• Right to access — you can request a copy of all personal data we hold about you
• Right to correction — you can ask us to correct inaccurate or incomplete data
• Right to deletion — you can ask us to delete your personal data, subject to legal retention requirements
• Right to object — you can object to us processing your data for marketing purposes at any time
• Right to data portability — you can request your data in a machine-readable format
• Right to withdraw consent — where processing is based on consent (e.g. marketing emails), you can withdraw at any time

To exercise any of these rights, contact us at info@frag.ge. We will respond within 30 days.

We take the security of your personal data seriously. FRAG.GE implements the following measures to protect your information:

• SSL/TLS encryption on all pages including checkout and account areas
• Encrypted storage of all customer order and account data
• Access controls — only authorised staff can access personal data, and only where necessary
• Regular security reviews of our website infrastructure and plugins
• No storage of payment card data — card processing is handled entirely by our certified payment partners

Despite these measures, no internet transmission is 100% secure. If you have concerns about the security of your data, contact us at info@frag.ge.

We retain personal data only for as long as necessary for the purpose it was collected, or as required by Georgian law:

FRAG.GE is intended for users aged 16 and over. We do not knowingly collect personal data from children under 16. If you believe a child under 16 has provided us with personal data, please contact us at info@frag.ge and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes we will notify you by:

• Updating the “Last updated” date at the top of this page
• Displaying a notice on the FRAG.GE homepage for 14 days following significant changes
• Sending an email notification to registered customers if changes materially affect how we use your data

Continued use of frag.ge after the effective date of any updated policy constitutes acceptance of the revised terms.

For any questions about this policy, to exercise your data rights, or to report a privacy concern, contact us directly: